How Stoddard Software Services collects and handles your information.
Stoddard Software Services ("we," "us," or "our") is a software company based in the European Union. This policy describes what personal data we collect, why we collect it, and your rights regarding that data. It applies to all users worldwide, including those in the EU/EEA, the United Kingdom, and the United States.
Our applications may collect crash reports, error logs, and anonymous usage telemetry to identify bugs and improve performance. This data cannot be used to identify you personally. Legal basis (GDPR/UK GDPR): Legitimate interests (Art. 6(1)(f)) — improving the reliability of our software.
When you email us at info@stoddard-software.com, we receive the personal data contained in your message (typically your name, email address, and the content of your enquiry). We use this solely to respond to you. Email correspondence is deleted within 90 days of the matter being resolved. Legal basis (GDPR/UK GDPR): Legitimate interests (Art. 6(1)(f)) — responding to enquiries about our services.
We do not use cookies, tracking pixels, or third-party analytics on this website. We do not collect browsing behaviour, device fingerprints, or advertising identifiers. No personal data is collected simply by visiting this site.
We do not sell or rent your personal data. We do not share it with third parties except where strictly necessary to operate our services or where required by law. As an EU-based company, any transfer of personal data outside the European Economic Area is conducted in accordance with GDPR Chapter V (e.g. using Standard Contractual Clauses or relying on an adequacy decision). UK users' data is handled in accordance with UK GDPR.
Under the General Data Protection Regulation, you have the right to:
UK users have equivalent rights under UK GDPR. You may also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Depending on your state of residence, you may have rights under applicable state privacy laws (including the California Consumer Privacy Act). Where such rights apply, we will honour requests to access, correct, or delete personal data we hold about you.
To exercise any of these rights, contact us at the address below.
For any questions about this policy or to exercise your rights, please contact us:
EU/EEA users may also contact their national supervisory authority. UK users may contact the ICO (ico.org.uk). We aim to respond to all requests within 30 days.